One of the most important and yet difficult to master aspects of interpersonal communication is assertiveness. Assertiveness is what we often call 'standing up for yourself' and it forms an important aspect of relationships - both business and personal. This short "self-help" guide has been compiled using material from the University of Cambridge counselling service, Neil Rothwell, Clinical Psychologist (2005) Forth Valley NHS Trust and Chris Croft Management Consultant. It should take approximately 20 minutes to complete.