This course is for anyone working with Universal Credit claimants looking for a greater understanding of the process when someone is unable to work due to health conditions/disabilities
AIMS:
This training aims to give the learners an in-depth understanding of the processes and guidelines around the Work Capability Assessment, starting with the first declaration of being unfit right through to if/when an element is awarded. It will also examine how the system should work for claimants transitioning from ESA to UC and the impact this has on other areas of the claim. Taking a look at problem areas and going away with tips and tactics to support claimants through this problematic area of Universal Credit.
OBJECTIVES:
- Gain an understanding of the full work capability process
- Gain an understanding of problem areas to look out for
- Gain an understanding of who can be treated as LCW/LCWRA
- Gain the confidence to effectively support claimants with health conditions/disabilities with their claims