This is a Blended Learning course and involves an E-Learning module that will take 1-2 hours to
complete and a 3 hour online Workshop.
The DWP have now embarked of the final stage of the roll out of Universal Credit – managed
migration. 2023/24 the DWP will be targeting those getting Tax Credits.
What impact might this have and what do you need to do to prepare and provide the best advice to
support your customers? For those that have to claim, timing can be crucial to maximising their
award.
This doesn’t just look at the migration process and avoiding the pitfalls, it also investigates the
opportunities for maximising a migrating claimant’s UC award and the longer-term implications for
those entitled to transitional protection.
It equips delegates with the practical knowledge they need to help their customers navigate
successfully the move onto UC through managed migration.