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Framework Housing Association home. Framework Housing
  • Home
  • Find Learning
    • Courses
    • Programs
    • Certifications
  • Calendar
    • Upcoming Learning Events
  • My Learning Dashboard
  1. Home
  2. Courses
  3. Personal Effectiveness

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Resilience
Summary
1) Customer Service Suite - Introduction
Summary
2) Customer Service Suite - Standards
Summary
3) Customer Service Suite - Communication
Summary
Agile Working
Summary
Agile Working for line managers
Summary
Appraisals - A Guide for Staff
Summary
Appraisals - The Interview
Summary
Assertive Communication
Summary
Completing an Application Form
Summary
Effective Minute Writing
Summary
Effective Writing
Summary
Email Stress
Summary
Emotional Intelligence
Summary
Getting started with Social Media
Summary
Giving and Receiving Feedback
Summary
Influencing, Assertiveness and Negotiation
Summary
Interview Skills
Summary
Managing Yourself and Your Time
Summary
Meeting Skills
Summary
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