Universal Credit claimants who rent should have a Housing Costs Element included when their UC award is assessed. But many aren't receiving one, or if they are, not as much as they are entitled to!
This course (part 1 of 2) looks at who is entitled: what counts as rent, occupation and liability.It highlights what is going wrong and has hints and tips on how to put it right.
Course length: Approx 90 mins