Changes in May 2019 mean that there are now three benefit systems a Mixed Age Couple could fall under. Give the wrong advice and a couple could miss out on over £140 a week with no going back!
This course explains what options a Mixed Age Couple may have and why it is important that they seek advice.
Interactive quizzes and case studies to consider will help learners gain a good insight into this complex topic.
Course length: 60 mins
Many Universal Credit claimants are not receiving the correct amount of UC.
One reason is because there has been an error (or two) working out their Maximum UC amount - which is assessed by adding together various Elements.
This course look at the Elements that can be included in a UC award and highlights where things can go wrong.Course length: 60-90 mins
This interactive and fun E-Learning course is all about making a successful claim for Universal Credit.
This is a practical course for anyone helping someone make a Universal Credi claim. It focuses on getting the claim right first time by avoiding common pitfalls.
The course investigates the problem areas and looks at possible solutions.
Course length: 60-90 mins
This course gives a good overview of the rules governing which EEA Nationals can claim UC.
It is essential for anyone working with EEA Nationals including Lettings and Income teams.
The knowledge gained in this course can be developed further by out EEA Nationals and UC advanced course.
Course length: 60 mins
This course is all about UC managed migration.
It gives an overview of the process, time limits and protection offered to some claimants.Important course to find out how the next stage of UC roll out will affect legacy benefit claimants.
Course length: 60 mins
Universal Credit claimants who rent should have a Housing Costs Element included when their UC award is assessed. But many aren't receiving one, or if they are, not as much as they are entitled to!
This course (part 2 of 2) looks at how is is calculated - eligible service charges, room allocation, Housing Costs Contributions and so on.
It highlights what is going wrong and has hints and tips on how to put it right.
Course length: 60 mins
Universal Credit claimants who rent should have a Housing Costs Element included when their UC award is assessed. But many aren't receiving one, or if they are, not as much as they are entitled to!
This course (part 1 of 2) looks at who is entitled: what counts as rent, occupation and liability.It highlights what is going wrong and has hints and tips on how to put it right.
Course length: Approx 90 mins
The Work Capability Assessment is an important part of Universal Credit. It assesses a claimant's ability to work and therefore impacts any conditionality they may be required to commit to as well as determining whether they are entitled to extra UC through the addition of the LCWRA Element.
This E-Learning course explains how a claimant gets a WCA, what's involved, the point scoring system and problems they may encounter along the way.
Course length: 90 mins
UC claimants living in certain types of supported housing - 'specified' and 'temporary' accommodation - get help with their rent through Housing Benefit rather than the UC Housing Element.
This course explains those definitions and looks at the implications for UC claimants and the housing provider.
It also explains how much HB a UC claimant will receive, and how certain changes in circumstances (such as moving in and moving on) can affect the UC award.
Course length: 120 mins
This interactive and fun E-Learning course is all about who has to claim Universal Credit.
Many people believe any change in circumstances will mean they have to claim UC - but this is not always the case.
And because many claimants are worse off on UC, you need to make sure you are providing accurate advice. Especially because there is almost always no going back!Course length: 60-90 mins