Universal Credit claimants who rent should have a Housing Costs Element included when their UC award is assessed. But many aren't receiving one, or if they are, not as much as they are entitled to!
This course (part 2 of 2) looks at how is is calculated - eligible service charges, room allocation, Housing Costs Contributions and so on.
It highlights what is going wrong and has hints and tips on how to put it right.
Course length: 60 mins